Case Study
Apna Doodh Vala
Built for Milk Vendors and Dairy Businesses
Apna Doodh Vala was created to help milk vendors manage subscriptions, billing, payment reminders, and customer communication directly on WhatsApp without requiring an app install.
The Challenge
- Daily billing and monthly reconciliation took too much manual effort
- Payment follow-up depended on phone calls and fragmented record keeping
- Customers needed a simpler, app-free way to receive bills and reminders
The Solution
- A WhatsApp billing engine for daily invoices, monthly summaries, and payment reminders
- Customer subscription management with billing adjustments and ledger views
- A simple web dashboard for vendors to manage accounts and track payments
Results
- Zero missed payments with automated reminders
- 2+ hours saved per day on manual billing work
- A better customer experience with bills delivered directly on WhatsApp
Core Stack
WhatsApp APIBilling AutomationSubscription ManagementCustomer Ledger
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